Step 1) Dial the toll free access number.
Step 2) When prompted enter your pin number.
Step 3) When prompted again simply dial your destination number.
U.S.A. - 1 + area code + number
International Calls - 011 + country code + city code + number.

2. What is the return policy?
For information on the BigPhoneCards.com return policy, please click here.

3. Will I receive my PIN instantly?
For security reasons first time users must be verified via phone before they receive there pin but future purchases will be sent instantly.

4. Do rates on your cards change depending on the time of the day?
No Our phonecards have the same rates 24 hours a day seven days a week.

5. What should I do if I have a problem using your phonecard?
You should immediately contact the customer service number that was provided with your pin.

6. How long will my phonecard last?
Your phonecard will last 90 days from the last time that you use it or when you have used up all the funds available.

7. Is BigPhoneCards.com secure?
Yes. All online transactions are handled with the industry standard 128-bit SSL encryption. This security ensures that your credit card information is kept confidential and your transaction details remain secure.